1. Introduction
This policy covers SP Sports & Leisure use of personal information that SP Sports & Leisure collects when you use spsports.ie. The policy also gives you information about cookies; SP Sports & Leisure and third parties’ use of cookies; and how you may reject such cookies. Along with your transaction information, from time to time, you will be asked to submit personal information about yourself (e.g. name and email address) in order to receive or use the services of our website. Such services include newsletters, competitions, promotional offers, and spsport.ie membership. By entering your details in the fields requested, you enable SP Sports and its service providers to provide you with the services you select. Whenever you provide such personal information, we will treat that information in accordance with this policy. When using your personal information SP Sports & Leisure will act in accordance with current legislation and aim to meet current Internet best practice.
2. Visitor Information
During the course of any visit to spsports.ie, the pages you see, along with a short text file called a ‘cookie’, are downloaded to your computer. Many websites do this, because cookies enable website publishers to do useful things like find out whether the computer (and probably its user) has visited the website before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit. Information supplied by cookies can help us to provide you with a better online user experience and assist us to analyse the profile of our visitors. For example: if on a previous visit you went to a particular section on our website, we might find this out from your cookie and highlight additional information on your second and subsequent visits. We also gather non-personal information regarding the visitors to our website using cookies, log file data, and code which is embedded on our website. SP Sports & Leisure uses this type of information, as with that obtained from other cookies used on the site, to help us improve the services to our users.
4. Your Consent
By using www.spsports.ie you consent to the collection, storage, and processing of your personal information by SP Sports & Leisure in the manner set out in our privacy policy.
5. Use and Storage of Your Personal Information
When you supply any personal information to spsportscatalogue.ie we have legal obligations towards you in the way we use that data. We must collect the information fairly, that is, we must explain how we will use it (see the notices on particular webpages that let you know why we are requesting the information) and tell you if we want to pass the information on to anyone else. In general, any information you provide to SP Sports & Leisure will only be used within SP Sports and by its agents and service providers. Your information will be disclosed where we are obliged or permitted by law. Also, if you post or send offensive, inappropriate or objectionable content anywhere on or to www.spsportscatalogue.ie or otherwise engage in any disruptive behaviour on spsportscatalogue.ie, we can use whatever information that is available to us about you to stop such behaviour. This may involve informing relevant third parties such as your employer, Internet provider, and law enforcement agencies about the content and your behaviour. We will hold your personal information on our systems for as long as you use the service you have requested, and remove it in the event that the purpose has been met, or, in the case of spsportscatalogue.ie membership you no longer wish to continue your registration as a member. Where personal information is held for people who are not yet registered but have taken part in other spsportscatalogue.ie services (e.g. competitions), that information will be held as long as is necessary to ensure that the service is run smoothly. We will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998. If you are notified on the spsportscatalogue.ie site that your information may be used to allow SP Sports to contact you for “service administration purposes”, this means that SP Sports may contact you for a number of purposes related to the service you have signed up for. For example, we may wish to provide you with password reminders or notify you that the particular service has been suspended for maintenance. We will occasionally contact you for promotional purposes, such as notifying you of improvements to the service or new services on spsportscatalogue.ie, unless you have specifically requested not to be contacted for such purposes at the time you submit your information on the site, or at a later time.
6. Access to your personal information
You have the right to request a copy of the personal information SP Sports & Leisure holds about you and to have any inaccuracies corrected. (We charge €27 for information requests.)
7. Users 16 and under
If you are aged 16 or under, please get your parent/guardian’s permission beforehand whenever you provide personal information to the spsportscatalogue.ie website. Users without this consent are not allowed to provide us with personal information. Disclaimers and Limitation of Liability: spsportscatalogue.ie content, including the information, names, images, pictures, logos, and icons regarding or relating to SP Sports & Leisure, its products and services (or to third party products and services), is provided “as is” and on an “is available” basis without any representations or any kind of warranty made (whether express or implied by law) to the extent permitted by law, including the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy. Under no circumstances will SP Sports & Leisure be liable for any of the following losses or damage (whether such losses where foreseen, foreseeable, known or otherwise): (a) loss of data; (b) loss of revenue or anticipated profits; (c) loss of business; (d) loss of opportunity; (e) loss of goodwill or injury to reputation; (f) losses suffered by third parties; or (g) any indirect, consequential, special or exemplary damages arising from the use of spsportscatalogue.ie regardless of the form of action. SP Sports & Leisure does not warrant that functions contained in spsportscatalogue.ie’s content will be uninterrupted or error free, that defects will be corrected, or that spsportscatalogue.ie or the server that makes it available are free of viruses or bugs.
Intellectual Property:
The names, images, and logos identifying SP Sports & Leisure and spsportscatalogue.ie or third parties and their products and services, are subject to copyright, design rights and trade marks, were applicable, and/or for third parties. Nothing contained in these terms shall be construed as conferring by implication or otherwise any licence or right to use any trademark, patent, design right or copyright of SP Sports & Leisure, or any other third party.
Complaints Policy:
Information and the procedure for dealing with customer complaints: All complaints are handled fairly, confidentially, and effectively with a review procedure in place to eliminate weaknesses and enhance our general level of customer service. If you encounter difficulties either during or following transactions with SP Sports & Leisure, please follow the procedures shown below. 1) Report the difficulty online by email or by telephone to our Customer Services Supervisor2) The difficulty will be investigated and responded to within 5 working days.
Security Policy:
spsportscatalogue.ie website uses security measures to protect against the loss, misuse, and alteration of the information under our control. We store the information we collect in a database in our dedicated secure hosting environment data centre. We use a secure internet protocol which specifies how to pass secure communications between and internet server and the web browser. This provides world class security for the web site you are viewing, allowing it to accept credit card numbers or other sensitive data without fear of interception. This allows you to view specific pages which are encrypted when sent to the browser, and any form responses, such as private personal data, are encrypted when they are sent back to the server. We use state-of-the-art authentication and encryption technology. Confirmation of security can be obtained by contacting the hosting provider. We do not use any information gathered from this site for any other purpose than conducting SP Sports & Leisure / spsportscatalogue.ie business. All customer information is confidential and is not divulged to any external third party organisations.